EN 13549:2001 – Cleaning Services – Basic Requirements for Quality Measurement Certification

EN 13549:2001 Cleaning Services – Basic Requirements for Quality Measurement Certification – Ensure Quality, Consistency, and Compliance in Cleaning Services

What Does EN 13549 Stand For?

EN 13549 stands for “Cleaning services — Basic requirements for quality measurement”. It is a European Norm (EN) standard that establishes clear and objective requirements for measuring, evaluating, and ensuring the quality of cleaning services across different types of facilities.

What Is the EN 13549 Cleaning Services Quality Measurement Standard?

The EN 13549 standard provides a structured framework for assessing the performance and consistency of cleaning services. It focuses on objective criteria, measurable indicators, and transparent evaluation methods to ensure service quality and customer satisfaction. By applying EN 13549 principles, organizations can monitor cleanliness levels, optimize cleaning processes, and ensure consistent service delivery.

When Was the EN 13549 Standard Published?

EN 13549 was published in 2001 as the foundational European standard for evaluating cleaning quality. It remains widely used as the primary reference for cleaning service measurement and acceptable performance levels.

Which Companies and Institutions Should Apply for the EN 13549 Certificate?

The EN 13549 Certificate is recommended for:
✓ Professional cleaning companies
✓ Facility management organizations
✓ Hotels and hospitality facilities
✓ Hospitals, clinics, and healthcare providers
✓ Schools, universities, and public institutions
✓ Industrial plants and manufacturing sites
✓ Shopping centers, offices, and commercial facilities

Any organization providing or outsourcing cleaning services can benefit from EN 13549 certification.

Why Is the EN 13549 Certificate Important for Cleaning Service Providers?

For cleaning service providers, the EN 13549 Certificate ensures:
✓ Standardized methods for measuring service quality
✓ Higher customer satisfaction and contract performance
✓ Improved transparency and accountability
✓ Measurable and traceable service outcomes
✓ Competitive advantage in cleaning and facility management markets

Why Should You Get the EN 13549 Certificate?

Organizations should obtain the EN 13549 Certificate to demonstrate their ability to deliver consistent, measurable, and high-quality cleaning services. Certification strengthens credibility, enhances business reputation, and supports compliance with European standards.

Which Industries Use the EN 13549 Certificate?

✓ Cleaning and Janitorial Companies
✓ Facility Management Firms
✓ Hospitality and Tourism Facilities
✓ Healthcare and Medical Centers
✓ Educational Institutions
✓ Retail, Commercial, and Office Buildings
✓ Industrial and Manufacturing Facilities

Any industry requiring standardized and measurable cleaning services can benefit from EN 13549 certification.

What Are the Advantages of EN 13549 Certification for Organizations?

Key benefits of EN 13549 certification include:
✓ Objective and consistent quality measurement
✓ Increased customer satisfaction and trust
✓ Improved operational efficiency and performance
✓ Stronger compliance with European standards
✓ Enhanced competitiveness in the cleaning industry
✓ Transparent service reporting and continuous improvement

Advantages of EN Certification

The benefits of EN certification are extensive for businesses. First of all, it enhances customer trust, strengthens brand reputation, and provides a competitive advantage in international markets. Among the benefits of EN certification are increased efficiency, improved processes, and reduced costs. It also facilitates compliance with legal regulations and fosters a culture of quality management, boosting employee motivation. Thanks to the benefits of EN certification, companies not only increase customer satisfaction but also gain new business opportunities.

Certificate Features

✓ International Recognition
✓ QR Code & Online Verification
✓ Delivered in PDF Format
✓ Digitally Signed & Stamped
✓ Issued in English
✓ Shareable Verification Link

Application Process

✓ Add to cart. You can add multiple certifications before proceeding to checkout.
✓ Enter your company details.
✓ Select your company’s fields of activity.
✓ Proceed to the payment step.
✓ Complete your payment.
✓ Receive your certificate by email.
✓ Certification will be reviewed, approved, and delivered via email within 7 business days.
✓ If your application is not approved, a full refund will be issued. It comes with a 100% Money-Back Guarantee.

Key Considerations

✓ Certification is accredited and globally recognized.
✓ Each certificate includes a QR code and online verification link.
✓ The process is fully online, transparent, and efficient.
✓ Full refund guarantee if the certification is not approved.

Validity & Renewal

Your certificate will be valid for 1 year, in line with global EN accreditation practices.
Annual renewal is available via our website.

Affordable Fee

We use digital evaluations rather than expensive on-site audits, delivering the same internationally accredited certification at a lower cost, without compromising on quality or global recognition.

100% Money-Back Guarantee

If your certification is not approved, we provide a full refund. The process is risk-free, transparent, and internationally valid.

Frequently Asked Questions (FAQ)

How long does the process take?
Certificates are issued within 7 business days of application.

How can certificates be verified?
Each certificate includes a QR code and verification link, accessible online worldwide.